POC Document · Solution Validation Sprint

Define the AI solution before you build it.

A Ting POC turns your idea, audit finding, or business requirement into an implementation-ready document — feasibility, architecture, ER diagram, integrations, third-party costs, infrastructure, timeline, budget, risks, and a clear Go / No-Go recommendation.

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Implementation-ready documentScope, architecture, cost & timelineGo / No-Go recommendation

A POC is not the implementation. It is the document that defines it.

Before Ting builds any AI solution, we document the scope, architecture, costs, systems, data, timeline, and risks. The POC protects both sides from unclear scope, hidden costs, and bad build decisions.

What are we building?Exact solution, users, and functional scope — defined, not assumed.
Can it technically work?Feasibility, architecture, integrations, and data, validated up front.
What will it cost?Build budget, third-party API costs, and infrastructure — priced.
What must be ready before build?Data, access, approvals, and risks — surfaced before you commit.

When you need a POC

Run a POC when the scope, feasibility, cost, or technical requirements aren't clear yet. It can happen directly, or after an AI Audit.

You have an AI idea but the scope isn't clear yet

Most common after Audit

You completed an AI Audit and want to validate one opportunity

You need the real build cost before approving implementation

The solution depends on third-party APIs, internal systems, or client data

You need architecture, an ER model, integrations, and data requirements first

You want to avoid scope creep, unclear responsibilities, and hidden costs

What the POC document includes

Each POC document defines the business scope, validates the technical path, and clarifies the commercial requirements before implementation.

Business Scope

What the solution is, who uses it, and what's included.

Executive Summary
Current Situation
POC Objective
Proposed Solution
Functional Scope
Out of Scope

Technical Validation

Whether it can be built and what systems it needs.

Technical Feasibility
Technical Backbone
Technical Architecture
ER Diagram
Data Requirements
API / Integrations
Implementation Handoff

Commercial Clarity

Cost drivers, timeline, resources, and the decision.

Third-Party API Costs
Infrastructure
Implementation Timeline
Budget Required
Required Team & Resources
Risks
Go / No-Go Recommendation

Inside the POC

Real technical thinking — defined, validated, and scoped, not just described.

Technical Architecture

UsersCustomer / Employee

ChannelsWeb · WhatsApp · Portal

AI LayerLLM · prompting · agent logic · retrieval

Business LogicRules · approvals · workflows

Data LayerDatabase · files · logs · analytics

IntegrationsCRM · ERP · Oracle · Salla · Zid · APIs

Admin LayerDashboard · monitoring · reports

ER Diagram

User

id PK
org_id FK
name
role

Organization

id PK
name
plan
status

Conversation

id PK
user_id FK
channel
status

Message

id PK
conv_id FK
sender
body

Request

id PK
user_id FK
intent
state

Product / Service

id PK
org_id FK
name
price

Order / Booking

id PK
user_id FK
prod_id FK
status

Admin

id PK
org_id FK
name
perms

Organization 1—∞ UserUser 1—∞ ConversationConversation 1—∞ MessageUser 1—∞ RequestUser 1—∞ OrderProduct 1—∞ Order

Scope Definition

In scope

AI chat flow & response logic
Product recommendation logic
Conversation dashboard
Salla catalog integration

Out of scope

Native mobile app
Payment gateway rebuild
Voice / multilingual audio
New ERP modules

Budget & Timeline

Build estimateDefined range

Third-party API costsIdentified & priced

Hosting / infrastructureSpecified

Implementation timeline5–7 weeks (est.)

How the Solution Validation Sprint works

A structured definition-and-validation process that produces the POC document. No prototype build, no guesswork.

1
Intake
We review the idea, systems, and goal.
Initial solution context
2
POC Session
We ask the questions that define the solution.
Requirements & assumptions
3
Technical Validation
We validate feasibility, architecture, and risks.
Technical decision path
4
Scope & Costing
We set scope, budget, timeline, and dependencies.
Commercial clarity
5
Final POC Document
A decision-ready scope to approve the build.
Go / Revise / No-Go

After the POC

Three honest outcomes — every one of them saves you from a bad build.

Go

Ready for implementation pricing.

Scope, architecture, and requirements are clear.

Revise

Promising, but something needs adjustment.

Usually scope, data, integrations, or budget.

No-Go

Not ready to build yet.

Cost, risk, missing data, or unclear value rules it out.

No implementation starts without an approved POC document.

Solutions we can validate

If it connects to your systems, data, or customers, we can scope it.

Customer-facing AI

Sales, support, booking, commerce, and customer communication.

AI Chat Agent
WhatsApp AI Agent
Salla / Zid store assistant
Sales qualification assistant

Internal AI

Employees, operations, documents, reporting, and decisions.

Employee assistant
Document processing
Dashboard & reporting
Onboarding / training assistant

Connected Workflows

Systems that need integration, automation, or data movement.

ERP / Oracle integration
CRM automation
Workflow automation
API-connected operations

A POC prevents

Paying for implementation before the scope is clear
Building the wrong solution
Hidden third-party API costs
Integration surprises discovered mid-build
Missing data requirements
Unclear client responsibilities
Scope creep during implementation
Weak architecture decisions
Compliance or hosting issues found too late
Proposal disputes because scope wasn't documented

How it fits

The audit finds opportunities. The POC defines and scopes one of them. Implementation only happens after an approved POC — directly, or after an audit.

Audit

Find the AI opportunities

POC Document

Define & scope one opportunity

Implementation

Build the validated solution

Scale

Maximize long-term value

Direct path — you already know the solution, so you start with a POC.

Audit path — the audit surfaces opportunities first, then the POC validates one.

Frequently asked questions

Is the POC a prototype?

No. It's a Solution Validation Sprint that produces a POC document — it does not include implementation or a prototype build unless separately agreed.

Do I need an AI Audit before a POC?

No. You can start directly if you already know the solution idea. The audit is used when opportunities are unclear or there are several to compare.

Can Ting implement after the POC?

Yes — if the outcome is Go (or Revise after adjustments). Implementation is priced separately, from the approved scope.

Can I use the POC with another vendor?

Ting's POC is prepared for Ting-led implementation unless otherwise agreed. If you need it vendor-neutral, raise it up front so we can scope it that way.

What information do you need from us?

The idea or audit finding, your current workflow, the systems involved, and access to the people who own the data and the decision.

How long does the POC document take?

Most POC documents are delivered within days of the POC session, depending on how much technical clarification is needed.

Does the POC include third-party API pricing?

Yes. We identify the required APIs and estimate setup, subscription, and usage costs so there are no surprises later.

Does the POC include the final implementation price?

It includes a build budget range and timeline. The fixed implementation quote is prepared from the approved scope.

How many revisions are included?

One edit/revision is included. Additional edits are 129 SAR per edit.

Why can't we start implementation directly?

Building without a defined scope, architecture, data model, and cost is how projects overrun. The POC protects both sides.

Define it before you build it.

Get the scope, architecture, cost estimate, and Go / No-Go recommendation before committing to implementation.