C02Free toolCEO · AbdullahExcel
Request tracker: working time vs. waiting time
Follow one request from start to finish and see how much of its life was real work and how much was waiting between steps.
What’s inside
- An Excel tracker that logs when each step starts and ends
- Working time and waiting time split automatically for every step
- A summary that finds the step with the longest wait, with a chart
Free preview
| Step | Working | Waiting |
|---|---|---|
| Prepare the request | 10 min | — |
| Manager approval | 5 min | 1 day |
| Entry into the system | 5 min | 1 day |
| Total | 20 min | 2 days |
Illustrative example