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Implementation

We engineer it.
Connect it. Test it. Ship it.Custom AI Implementation.

Our engineers build the solution defined in your Blueprint: agents, document processing and integrations with your existing systems. We test it against the acceptance criteria, deploy it with monitoring and access controls, give your team the runbooks, and stay accountable for how it performs.

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Release filev1.0

Line-fault agent

Rasikh IndustriesHVAC and ducting plant · Second Industrial City, Riyadh

Test case · integration map

Night-shift WhatsAppالتشيلر في الخط 2 ما يبرد
Agent
  • CMMSWO-1047 opened
  • ERPLine 2 orders flagged
  • QC logBatch check logged

Acceptance criteriaResult

  1. 1Arabic shift reports, text and voice, reach the right line and assetMet
  2. 2Work orders open in the CMMS with asset, line and priorityMet
  3. 3No line restarts without the maintenance manager's approvalMet
  4. 4Every action is logged and can be rolled backMet

Approved for release

Maintenance manager, Rasikh Industries

30 Oct 2026

Illustrative examplePrepared by Ting

Built around the operation

The systems
we engineer.

Four kinds of system, built around your process and connected to your data. Here is one night-shift report, followed through all four.

We run these at Ting too: our website agent, lead pipeline and guided audit agent are built and tested the same way.

Night shift · Line 2

Illustrative example

01

Agentic workflows

Agents that act, handle exceptions and keep multi-step work moving.

02

Document intelligence

Extract, classify and understand documents and unstructured data.

03

Voice & conversational AI

Arabic and English answers from approved knowledge, by chat or voice.

04

Enterprise integrations

Secure, reliable API connections to the systems you already run.

Voice & conversational AIالتشيلر في الخط 2 ما يبرد“The chiller on Line 2 isn't cooling.”Report understood
Enterprise integrationsWO-1047 opened in the CMMS
Document intelligenceFault code matched in the service manual
Agentic workflowsOn-shift technician assigned, planner alerted
Agentic workflowsRestart approved by the maintenance managerHuman approval
Voice & conversational AI“When is Line 2 back?” answered for the planner
Enterprise integrationsWO-1047 closed, ERP and QC log updated

What changedThe fault reached a technician in a minute, the planner knew the impact before the morning shift, and Line 2 restarted only after the manager approved.

Governance in action

Control belongs
inside the workflow.

Unusual requests go to a supervisor. Every action is logged with a timestamp. Any change can be rolled back.

Your data, agreed before we build.

Five things are settled in writing for every system:

  1. What data the system reads
  2. Where it is processed and stored
  3. Who can access it
  4. What is logged
  5. How long it is kept

It is written into the Blueprint and checked before go-live.

Original

Planner reviewMove to Line 1 · Held

ERP · Line 2 scheduleRestored

Original schedule restored

Line 2 orders
3, waiting for WO-⁠1047
Line 1
Unchanged

Action history

  1. Move 3 orders to Line 1 proposed
  2. Held for the planner
  3. Original schedule restored
ERP · Line 2 scheduleRestored

Original schedule restored

Line 2 orders
3, waiting for WO-⁠1047
Line 1
Unchanged

Action history

  1. Move 3 orders to Line 1 proposed
  2. Held for the planner
  3. Original schedule restored

Earlier versions

  1. Original
  2. Planner reviewMove to Line 1 · Held

Illustrative example

Our implementation process

From Blueprintto handover.

Five stages. Each one adds its section to the release file, and your team can check every one.

  1. Build what your Blueprint defines.

    You receiveThe configured solution and its custom components

  2. Connect your systems and data, securely.

    You receiveWorking connections to your systems and data

  3. Test with your team, on realistic data.

    You receiveTest results agreed with your team

  4. Go live in steps, with monitoring.

    You receiveA controlled rollout to production

  5. Train your team and hand it over.

    You receiveDocumentation, runbooks and knowledge transfer

Release file · Line-fault agent

01Components

Solution components

ComponentWorks withAccess
C1Shift-report readerShift WhatsApp groups, text and voiceRead
C2Work-order writerCMMSCreate, update
C3Production checkERP manufacturing moduleRead, flag
C4Approval gateMaintenance managerBefore any restart
C5Action logEvery step, timestampedReversible

Built to the approved Blueprint

Illustrative example1 / 5

A paid AI Solution Blueprint is required before Ting builds.

You separately provision hosting, model usage and any required software subscriptions as scoped in the Blueprint.

Guides

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Ready to implement

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Let's build it.

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