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Quiz: is it a people problem or a process problem?
Ten quick questions to answer before you hire. The result tells you whether the delay comes from headcount or from the way work flows.
Read the full guideIs it a people problem or a process problem?What’s inside
- Ten yes/no questions you can answer in five minutes
- An automatic result: process, people, or both
- What to fix first for each result
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- How often does work come back to the employee because information is missing?
- Are requests waiting for one person’s approval?
- If you asked three employees how they do the same task, would you get the same answer?
3 of the 10 questions